Receptionist Job Opportunity at Addo Elephant National Park (6-Month Contract)

If you are passionate about tourism, hospitality, and administration, this could be the perfect opportunity to work in one of South Africa’s most famous national parks. South African National Parks (SANParks) is currently inviting applications for a Receptionist (Fixed-Term Contract) position at Addo Elephant National Park in the Eastern Cape.

This opportunity is ideal for candidates with experience in front office administration, tourism, or hospitality services who want to gain experience working in a professional environment that welcomes visitors from around the world.

The contract position will run for six months, ending on 31 August 2026, and the successful candidate will report directly to the Duty Manager at the park.

Receptionist Job Overview

The receptionist role plays an important part in ensuring that visitors receive a welcoming and professional experience when visiting the park. Receptionists are often the first point of contact for guests, helping them with bookings, providing information about park facilities, and assisting with administrative tasks.

Working at Addo Elephant National Park offers a unique opportunity to be part of a team that supports conservation, tourism, and visitor services in one of South Africa’s most well-known wildlife destinations.

However, applicants should note that official staff accommodation is not provided inside the park, so successful candidates must arrange their own accommodation and transport.

Job Details

Position: Receptionist (Fixed-Term Contract)
Employer: South African National Parks
Location: Addo Elephant National Park, Eastern Cape
Contract Duration: 6 Months (ending 31 August 2026)
Reporting To: Duty Manager
Reference Number: AENP/A127

Minimum Requirements

Candidates interested in applying for this position must meet the following requirements:

Grade 12 (Matric) or equivalent qualification
NQF Level 5 qualification in one of the following:
- Office Management and Technology
- Office Administration
- Secretarial Studies
2–3 years’ experience in front office administration within the tourism or hospitality industry
1–2 years’ experience as a Receptionist or Switchboard Operator (advantageous)
Strong telephone communication and administrative skills
Excellent interpersonal and communication abilities
Computer literacy, particularly in Microsoft Word and Microsoft Excel (proof required)

Applicants with experience in guest services, hospitality reception, or tourism operations will have an advantage.

Key Responsibilities

The successful candidate will be responsible for managing front office operations and assisting park visitors.

Key duties include:

Receiving and directing telephone calls and relaying messages
Welcoming visitors and assisting with guest check-in and check-out
Providing information about park facilities, services, and activities
Managing reservations and booking enquiries
Assisting guests with changes to bookings
Handling guest requests and complaints professionally
Performing reception and entrance gate administrative duties
Supporting gate administration and visitor services when required

These responsibilities help ensure visitors enjoy a smooth and memorable experience when visiting Addo Elephant National Park.

Salary and Benefits

The salary for this position will be based on the Paterson Grade B5 salary scale, along with applicable allowances and employee benefits offered by South African National Parks.

How to Apply

Applicants must complete the official application form online before submitting their documents.

Step 1 – Complete the Application Form:
https://forms.office.com/r/cXyvi604pG

Step 2 – Email your documents to:
📧 addovacancies@sanparks.org

Required Documents

Applicants must include the following documents when submitting their application:

Cover Letter
Updated Curriculum Vitae (CV)
Certified copy of South African ID
Certified copy of Driver’s Licence
Certified copies of qualifications

Make sure all documents are clear and properly certified before submission.

Closing Date

📅 Applications close on 11 March 2026

Late applications or incomplete submissions may not be considered, so candidates are encouraged to apply as soon as possible.

Start Your Career in Tourism and Hospitality

Working with South African National Parks provides valuable experience in the tourism and conservation industry. This Receptionist position at Addo Elephant National Park offers an excellent opportunity for professionals with administrative and hospitality experience to contribute to visitor services at one of South Africa’s most iconic national parks.

📢 Share this opportunity with someone interested in tourism, hospitality, or administration jobs.